- Open the Time and Billing tab in the service
activity record. How?
- In the Home window, click Inventory & Services on the navigation pane.
- In the Tasks pane, right-click the Inventory & Services icon and select Modify Inventory & Services from the menu.
- Select an item from the list and click OK.
- Click the Time & Billing tab.
- Select an option from The service activity
is list:
- Billable. An activity you charge a customer.
- Non-Billable.
Cannot be added to an invoice (free to the customer)
- No
Charge. Can be added to the invoice, but no amount is calculated
for the activity.
- (Optional) Select
Sometimes charge for this activity if you
want to have the option to change the billable status of an activity when
you are recording it on a time slip (Non-Billable and No Charge records
only). If you turn this option on, make sure you set up a method to charge
for the activity.
Note: Internal activities
are always Non-Billable. For example, you may want to set up an activity for Administration or Sales Calls as activities, then you can track the time spent on these activities and compare to billable hours.