Receive a Customer Deposit or Overpayment

Before you can perform this task

Select a task based on the method of payment for a deposit or an overpayment made by a customer:

Enter a customer deposit or overpayment that is paid by cash

1. Open the Receipts window. How?
1. In the Home window, click Customers & Sales on the navigation pane.
2. In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
2. Make sure the Enter customer deposits toolbar button is on.
3. In the Paid By box, select Cash from the list.
4. Provide the deposit details.

   In this area:	Enter the following information:
   Deposit To	If the deposit is received by cash or cheque, select the bank account into which the money will be put.
   Received From	Select or type the customer's name.
   Cheque No.	If the deposit is received by cheque, enter the cheque number.
   Date	Enter a date if different from the date you received the deposit.
   Deposit Reference Number	Type a reference number.
   Deposit Amount	Type the deposit amount.

5. To print a receipt, on the File menu choose Print.
6. Click Process.

Enter a deposit or overpayment that is paid by cheque

1. Open the Receipts window. How?
1. In the Home window, click Customers & Sales on the navigation pane.
2. In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
2. Make sure the Enter customer deposits toolbar button is on.
3. In the Paid By box, select Cheque from the list.
4. Provide the deposit details.

   In this area:	Enter the following information:
   Deposit To	If the deposit is received by cash or cheque, select the bank account into which the money will be put.
   Received From	Select or type the customer's name.
   Cheque No.	If the deposit is received by cheque, enter the cheque number.
   Date	Enter a date if different from the date you received the deposit.
   Deposit Reference Number	Type a reference number.
   Deposit Amount	Type the deposit amount.

5. To print a receipt, on the File menu choose Print.
6. Click Process.

Enter a deposit or overpayment that is paid by credit card

1. Open the Receipts window. How?
1. In the Home window, click Customers & Sales on the navigation pane.
2. In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
2. Make sure the Enter customer deposits toolbar button is on.
3. In the Paid By box, select credit card from the list.
4. Provide the deposit details.

   In this area:	Enter the following information:
   Deposit To	If the deposit is received by cash or cheque, select the bank account into which the money will be put.
   Received From	Select or type the customer's name.
   Cheque No.	If the deposit is received by cheque, enter the cheque number.
   Date	Enter a date if different from the date you received the deposit.
   Deposit Reference Number	Type a reference number.
   Deposit Amount	Type the deposit amount.

5. (Optional) If you have set up a merchant account, click the Process Credit Card button to get authorization for the payment.
   
6. To print a receipt, on the File menu choose Print.
7. Click Process.

Enter a deposit or overpayment that is paid by pre-authorized debit

1. Open the Receipts window. How?
1. In the Home window, click Customers & Sales on the navigation pane.
2. In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
2. Make sure the Enter customer deposits toolbar button is on.
3. In the Paid By box, select Pre-Authorized Debit (PAD) from the list.
4. Provide the deposit details.

   In this area:	Enter the following information:
   Deposit To	Select the bank account into which the pre-authorized debit will be deposited.
   PAD No.	Enter the payment reference number for this pre-authorized debit transaction. This number will be used to identify this transaction when you upload the debit file to your direct debit service provider.
   Received From	Select or type the customer's name.
   Date	Enter a date if different from the date you received the deposit.
   Deposit Reference Number	Type a reference number.
   Deposit Amount	Type the deposit amount.

5. To print a receipt, on the File menu choose Print.
6. Click Process.

Note: The deposit will appear in the Receipts window the next time you process a payment from this customer.

What do you want to do?

Add a customer "on the fly"

Enter a sales invoice

Enter a sales order

Enter a sales quote

Change the printer and form settings for a receipt