Inactive Records

Setting a record to be inactive removes it from transaction windows, hence avoiding clutter. You can choose to omit inactive records on most reports. Inactive accounts still appear on the balance sheet, trial balance, income statement reports to provide an accurate picture of your accounts, unless you have chosen to omit accounts that have zero balances. Inactive records also appear on lists, labelled as inactive.

Any record can be inactive: accounts, suppliers, items on a price list, and customers.

For example, a customer may owe you money, but has not paid for several years. You can remove the customer from lists in transaction windows to ensure that you do not sell them more items, but keep the record for the sake of reports.

What do you want to do?

Make an active record inactive, or an inactive record active