Dimmed Fields and Menu Choices

A box or a menu choice may be unavailable because:

• A window is open. For example, you cannot change the credit card settings from the Settings menu if you have the Sales, Quotes, or Orders windows open.
• An option has not been turned on. For example, there is no Budget tab in a revenue or expense account's record if the Budget Revenue and Expense Accounts option is turned off (on the Setup menu, choose Settings, then General, and then Budget).
• You have signed on to Sage 50 Accounting with a user profile that does not have access to the command.
• You are trying to perform a task in multi-user mode (Sage 50 Premium Accounting) that requires you to open the company file in single-user mode.
• The command is no longer needed. For example, once you have finished entering history, the History menu is no longer available.
• Your accountant has adjusted a transaction with a linked account. Future changes to these transactions will need to be made by your accountant. Transactions that can be affected include:
• General Journal entries
• Paycheques
• Purchases, Orders, and Quotes
• Payments
• Sales, Orders, and Quotes