Void a Transaction Manually

To void a transaction manually:

Step 1: Recreate the transaction with reversed values

  1. Look up the transaction you want to void. Print or make note of the transaction details.
  2. Create a new transaction with exactly the same details as the original, but with negative amounts for costs and quantities (for example, an amount of 43.36 changes to -43.36) Details should include:
  3. Departments (Premium)
  4. Project allocations

Notes

If the original transaction has a control number, such as an invoice or cheque number, add VOID to the end of this number in the new transaction.

  1. (Optional) If the original invoice was paid by credit card and you have set up a merchant account, first click the Process Credit Card button to verify the credit card information, then click Refund.
  2. (Optional) Review the new transaction in a report. In the Reports menu, choose Transaction Details and then choose the transaction type.
  3. Click Process.

Step 2: If unpaid, remove original sales or purchase invoice

If you are manually voiding an unpaid sales or purchase invoice, you must complete the following task to ensure the original and voided invoices are not shown to be outstanding in your statements and reports:

To void an unpaid sales invoice

  1. Open the Receipts window. How?
      1. In the Home window, click Customers & Sales on the navigation pane.
      2. In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
  2. Select a payment method.
  3. Select the customer, then enter a date and a receipt number, such as 123-REV, that indicates a void.
  4. In the Amount Received column, click to select both the original and void invoices. Sage Simply Accounting will automatically enter the full invoice amount for each one. Press the Tab key to ensure that the amount in the Total box is zero.
  5. Click Process.

To void an unpaid purchase invoice

  1. Open the Payments window for purchase invoices. How?
      1. In the Home window, click Vendors & Purchases on the navigation pane.
      2. In the Tasks pane, right-click the Payments icon and select Pay Expenses from the menu.
  2. Select a method of payment.
  3. Select the vendor, then enter a date and a cheque number, such as 123-REV, that indicates a void.
  4. In the Payment Amount column, click to select both the original and void invoices. Sage Simply Accounting will automatically enter the full invoice amount for each one. Press the Tab key to ensure that the amount in the Total box is zero.
  5. Click Process.

What do you want to do?

Learn about adjusting transactions

Adjust a transaction

Void a transaction