A customer record must have at least one shipping
address before you can select a default. If a customer has no shipping
address, the mailing address is used as the default.
To select a default shipping address for a customer:
Open the Ship-to
Address tab in the customer record. How?
In the Home window, click Customers & Sales on the navigation pane.
In the Tasks pane, right-click the Customers icon and select Modify Customer from the menu.
Select a customer from the list and click OK.
Click the Ship-to Address tab.
Select an address in the Address
Name list, and then select Default ship-to
address.
Note: The default shipping
address can be a customer's
mailing or shipping address. The selected address remains the default
until you select another address.